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How to check your FANTEL call history

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How to check your call history

1. go to https://my.fantel.com.au and login using your account number and password.

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2. Click on the SEND CODE button. If you do not have a mobile number set in your account for the OTP code, then please contact our customer service number on 02 8332 3030.

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3. Enter the One Time Password (OTP) Code that was sent to you mobile and click the SUBMIT button.

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4. Then wait for a few moments before being directed to your dashboard.

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5. If you have a business phone system, please goto step 6.

Otherwise, click on VoIP tab, then Usage History tab and select the FROM: month and click the Search button.

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6. To check your business phone system call history, click on VoIP tab, then Cloud PBX tabl and then the Login to Phone Console button.

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7. Once directed to the VoIP Console. Click on Status from the left sidebar menu and then click on Call History. Click on the Start date: to select the start date and then click on the Filter button.

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8. Once you've finished checking. Make sure that you logout by click on the person icon on the top right and click on Logout.

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This concludes the how to check your call history article.


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